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Service commitment



 

 

First pick up the responsibility system: the first answer calls the customer service staff, led by the responsible person, the responsible person is responsible for answering, recording, processing, tracking the caller to reflect the problem, and in the commitment period to the caller feedback.
Fast recovery power: field service engineers in the field service to the fastest speed to solve the problem of customer products, rapid recovery of power for customers.

 

 

 


"Three pack" service



 

 

In the product "three pack" period, the customer's normal storage and transportation, maintenance, use conditions, because of the quality of the product and can not normally use, provide free installation, commissioning, maintenance services.

 

 

 


Service process



 

 

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